By default, domestic shipping is by US Postal Service Media Mail. Alternate
shipping methods (e.g., using a UPS or FedEx account) are available by
special arrangement. However, special handling charges may apply.
Our books are returnable. Detailed return policies can be found here. A paper copy of these policies will be included with shipments to bookstores.
We accept purchase orders from established bookstores with a history of prompt payment (see terms and conditions). However, if you ultimately intend to pay by credit card, the simplest and fastest method may be to simply place the order on-line. Upon request, we will be happy to send a pro-forma invoice in advance of your on-line order.
Although
we accept purchases orders via telephone, fax, and regular mail, we prefer e-mail for inquiries, orders, and return
authorizations. See other contact info here.
Shipments
directly to foreign addresses will be charged the above per-copy price
plus shipping by USPS Air Mail. Single-copy shipping costs to overseas
addresses are typically $12 to $15. Per-copy shipping costs drop
dramatically with larger shipments; therefore it is advantageous to
order multiple copies at one time whenever possible.
Import
duties and similar fees imposed by the receiving country’s
Customs Office are the responsibility of the recipient. We can neither
predict nor control such costs. We cannot issue credits or refunds for
shipments that are abandoned in Customs due to non-payment of duties or
similar problems beyond our control.
We
recognize that prevailing textbook prices in some foreign countries are
considerably lower than in the U.S. If you are a bookseller or
distributor in such a country and are interested in placing an order
for 10 copies or more, please contact us about discounted wholesale
prices appropriate for your market.