Shipping: By default, domestic shipping is by USPS Media Mail. Some alternate shipping methods (e.g., UPS) are available by special arrangement. However, special handling charges may apply. We cannot ship via FedEx; also, we cannot use UPS Collect.
Returns: Books shipped on credit in response to a purchase order from a bookstore are returnable within one year provided that they are received in essentially new condition. However, we now charge a 10% restocking fee. We reluctantly introduced this fee on returns because of the excessive percentage of bookstore orders that were being returned due to overstock, often in nonresaleable condition.
Please fax your return authorization request to the fax number given here. We will reply with the shipping address for returns, which is not the same as the order address.
Purchase orders: We accept purchase orders from established bookstores with a history of prompt payment. First-time orders, especially from foreign customers, may require prepayment.
Contact: We accept purchase orders and inquiries via fax or e-mail. See contact info here. Telephone calls are accepted for general messages and inquiries but should not be used for placing routine orders if either of the other two methods are available.
To pay an existing invoice with a credit card, CLICK HERE.
Special notes for foreign booksellers
Shipments directly to foreign addresses will be charged the above per-copy price plus shipping by USPS Air Mail. Single-copy shipping costs to overseas addresses are typically $12 to $15. Per-copy shipping costs drop dramatically with larger shipments; therefore it is advantageous to order multiple copies at one time whenever possible.
Import duties and similar fees imposed by the receiving country’s Customs Office are the responsibility of the recipient. We can neither predict nor control such costs. We cannot issue credits or refunds for shipments that are abandoned in Customs due to non-payment of duties or similar problems beyond our control.
We recognize that prevailing textbook prices in some foreign countries are considerably lower than in the U.S. If you are a bookseller or distributor in such a country and are interested in placing an order for 10 copies or more, please contact us about discounted wholesale prices appropriate for your market.